Privacy Policy

Effective date: October 1, 2026

Dempster's Automotive Supplies Ltd respects your privacy. This policy explains what personal information we collect and how we use it.

This website

Our website does not use cookies, analytics or advertising trackers, and it has no forms or accounts. Like all websites, our web server keeps standard logs of visits (such as IP address, browser type and pages viewed). These logs are used only to keep the site secure and working.

The interactive map on our Contact page is provided by Google and loads only if you choose to open it. Google's privacy policy applies to that map. Links to other sites, including our wholesale portal, are governed by those sites' own policies.

When you do business with us

When you order parts, open a trade account, or contact us by phone, text or email, we may collect your name, phone number, email address, business details, vehicle information and order history. We use this information only to serve you: to process orders, arrange delivery or pickup, handle returns and warranty claims, and manage trade accounts.

We share it only with service providers that help us run our business, such as our phone, texting and email providers, and only as needed to serve you. We do not sell, rent or trade your personal information.

Text messages

If you opt in to text messages, our SMS Privacy Policy also applies.

Your choices

You can ask to see or correct the personal information we hold about you, or ask questions about this policy, by calling (705) 737-0190 or visiting us at 98 Victoria St, Barrie, ON L4M 5R4.

SMS Privacy Policy

Effective Date: November 10th, 2025

Dempster's Auto (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.

Information We Collect

When you provide your phone number and consent to receive SMS messages, we collect:

Your mobile phone number
Your consent status
Optional information you provide during an order or quote request

This information is only used to communicate directly with you regarding our products and services.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We do not sell, rent, or share your information for marketing purposes.

How We Use SMS Messaging

You may receive SMS messages from Dempster's Auto for purposes including but not limited to:

Confirming and processing parts orders
Providing order status updates or delivery timelines
Sending parts availability or quote information
Requesting additional order details or confirmations
Coordinating deliveries or pickups

These messages are intended to support and streamline your customer experience.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency and Rates

Messaging frequency may vary depending on order activity.
Message and data rates may apply according to your mobile carrier plan.

Opt-Out and Help

You may opt out of receiving text messages at any time by replying STOP. For help or assistance, reply HELP or contact us directly at (705) 737-0190.

Data Protection

We take reasonable and appropriate measures to safeguard your personal information and prevent unauthorized access or disclosure.

Your Consent

By providing your mobile phone number and opting in to receive messages, you consent to this SMS Privacy Policy and agree to our Terms of Service.

Terms of Service (SMS Messaging)

By subscribing to Dempster's Auto text updates, you agree to receive non-promotional, service-related messages about your orders and requests.

Types of messages may include:

Order confirmations and updates
Delivery and pickup notifications
Parts availability and quote updates
General communication related to your purchases or inquiries

Standard Messaging Disclosures

Messaging frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at (705) 737-0190.

Dempster's Automotive Supplies Ltd privacy policy: Your information, kept private.