Dempster's Automotive Supplies Ltd policies: Returns, warranty and cores.

Return policy

All products, with the exception of electrical components and fluids, purchased from Dempster's Automotive Supplies Ltd can be returned if purchased within 30 days. The products must be returned in the original packaging and must be clean, complete, unused and accompanied by the original invoice.

It is the customer's responsibility to check all parts and accessories prior to installation. Defective parts are guaranteed for over the counter replacement only. If a replacement is not available, money will be refunded within 7 days. Freight charges are non-refundable.

The refund will be given as a credit via the original payment method for the amount paid on the original purchase date.

Dempster's Automotive Supplies Ltd reserves the right to charge a restocking fee of up to 20% of the orders.

Any parts not picked up within 30 days will be restocked and the customer will lose their deposit. Deposits are non-refundable. If the order is cancelled, the deposit will not be refunded.

Warranty policy

• All warranty repairs must first have approval from Dempster's Automotive Supplies Ltd.
• Warranty begins from the time of purchase, not installation.
• Warranty covers parts only. Warranty does not cover labour.
• Warranty can never exceed the original purchase price and is void if the part(s) have been disassembled or altered in any way.
• Improper installation will void the warranty on any part purchased from Dempster's Automotive Supplies Ltd.
• Warranty is non-transferable and may only be used by the original buyer.

Cores

To receive your core refund, all cores must be returned in the original box with your original receipt from Dempster's Automotive Supplies Ltd and be in re-buildable condition. Customer is responsible for any shipping charges incurred for return of “core valued” items.